Thank you for visiting and shopping at Team Lemon Enterprises, Inc.
The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed and shipped within 5-7 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by one to two days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Express shipping options and any other third-party fees are non-refundable. We cannot be held accountable for any delays caused by the carrier.
Standard Mail, Priority Mail, and Express Mail are all available.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Inaccurate Information Provided
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).
International Shipping Policy
All orders are processed and shipped within 5-7 business day, however, please add additional shipping time for all international orders. Overnight shipping is not available for international orders.
Please read the "Inaccurate Information Provided" section above.
Our company takes strict precautions in making sure that our customers receive quality and untampered products. All products will go through our quality assurance process before shipping to ensure that our customers will receive undamaged products.
Therefore, all products are non-refundable nor can be exchanged. We will ensure that you receive the quality product that you desire before it is shipped to you.
We hope that you and those around you are and remain safe. We are privileged to have you as a customer and even in this unprecedented situation, are working hard to continue serving you as you expect. Thank you for your business, your friendship, and your trust.